Privacy Policy

Effective Date: 1st August 2024

Welcome to Techovate Holding LLC (hereafter referred in this document as: "we", "our", "us"). Privacy protection is deep-rooted in our corporate culture and percolates to everything that we do at Techovate Holding LLC.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website Techovate.net or any of our subsidiary companies’ websites/portals, or use any of our services.

Information We Collect

We may collect and process the following types of information about you:

Personal Information:

• Name
• Email address
• Phone number
• Address
• Gender
• Age / Date of birth
• Personal preferences (where applicable and related to the products and services we provide)

Technical Data:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Device information

Usage Data:

• Browsing history: Information about how you use our website, products, and services
• Pages visited
• Time spent on pages
• Click-through rates
• Interactions – such as through AI, Chats, Live support services

Marketing and Communications Data:

• Your personal preferences in receiving targeted marketing from us and your communication preferences

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To process and fulfil your orders and transactions
• To manage your account and provide customer support
• To communicate with you about your account or transactions, including sending order confirmations, invoices, and technical notices
• To send you marketing and promotional materials, if you have agreed to receive such communications
• To improve our website, products, and services by analysing user behaviour and preferences
• To comply with legal obligations and enforce our terms and policies

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• To trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided that these parties agree to keep your information confidential.
• To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order.
• To protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of inaccurate or incomplete information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Request the restriction of processing your personal information
• Request the transfer of your personal information to another party
• Withdraw your consent at any time, where we are relying on consent to process your personal information

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Techovate Holding LLC

Email: info@techovate.net